Invoicing Guide

Invoicing guide: how we calculate your hire rates

Our standard charge calculation works around a 24-hour clock. We have five set charging rates as follows:

Half Day Rate

Equipment hired and returned within a 4 hour period = 75% of the one day rate.

One Day Rate

Equipment hired and returned within a 24 hour period = 55% of the seven day rate.

Two Day Rate

Equipment hired and returned after 24 hours and before 48 hours = 80% of the seven day rate.

Seven Day Rate

Equipment hired and returned after 48 hours and before 168 hours = 100%

Weekend Rate

We have a discounted rate for equipment collected Friday 3.00pm – 5.00pm or Saturday 0800 -1200 pm and returned Monday before 10.00 am = 66% of the seven day rate. Please ask for details.

After the first 7 day period, additional days are charged at 1/7 of the weekly rate until completion of the second week which will then equal 2 weeks hire and so on.

Continuation Invoicing

We invoice all credit hire contracts at the end of each month. The words “Hire Continues” are printed alongside the hire item on all continuation hires, as opposed to completed invoices which are shown as “Hire Complete”.  We can either post or email the invoices to you. Just let us know which format is more convenient.

All cash hire contracts will be invoiced monthly until the equipment is returned. Please note that payment for the hire is always taken in advance and that the deposit is kept separate and returned in full at the end of the hire, provided no damage has been done to the equipment. We take a payment for continuing hires on the debit or credit card you used where the hire was originally taken out, via the credit card terminal at the branch. We then post the invoice to you with the credit card receipt attached so that you can keep track of costs.

Return Invoicing (after continuation invoicing)

When the contract has finished, we look at the total overall costs and payments and calculate a final amount. If you have overpaid, we will refund you. If you still owe us for anything, we will take a final payment and give you an invoice and receipt.

We operate on this seven day rolling week calculation throughout the life of the hire and adjust the days charged accordingly.

If you have any questions concerning how we charge you, please call us on 01895 236537 or email

For answers to other frequently asked questions, click here.